Introduction
Acme Door & Hardware Inc is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.
This Accessibility Statement applies to our website located at acmedoorandhardware.net.
Our Commitment
We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. To achieve this, we aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognized as the international standard for web accessibility.
Our accessibility efforts include:
- Ensuring all content is perceivable, operable, understandable, and robust
- Providing text alternatives for non-text content
- Making all functionality available from a keyboard
- Providing users enough time to read and use content
- Not designing content that causes seizures or physical reactions
- Helping users navigate and find content
- Making text readable and understandable
- Making content appear and operate in predictable ways
- Maximizing compatibility with current and future user tools
Accessibility Features
Our website incorporates the following accessibility features:
Keyboard Navigation
- All interactive elements are accessible via keyboard
- Logical tab order throughout the site
- Visible focus indicators for all interactive elements
- Skip navigation links to bypass repetitive content
Visual Design
- Sufficient color contrast ratios (minimum 4.5:1 for normal text)
- Resizable text without loss of content or functionality
- Consistent navigation and layout across pages
- Clear visual hierarchy and readable fonts
Content Structure
- Semantic HTML markup for proper content structure
- Proper heading hierarchy (H1-H6)
- Descriptive link text (no "click here" links)
- Alt text for images describing their purpose
- Captions and descriptions for complex images
Forms and Interactive Elements
- Properly labeled form fields
- Error identification and suggestions
- Clear instructions for form completion
- Required fields clearly marked
Mobile Accessibility
- Responsive design for all device sizes
- Touch-friendly interactive elements
- Consistent layout across devices
- Readable font sizes on mobile devices
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Browser zoom functionality
We test our website regularly with these assistive technologies to ensure compatibility.
Known Limitations
Despite our best efforts, some accessibility limitations may exist:
- Third-party content (such as Google Maps) may not be fully accessible
- Some older documents may not be fully accessible
- User-uploaded content may not meet accessibility standards
We are actively working to address these limitations and improve accessibility where possible.
Third-Party Content
Our website includes third-party content and services, including:
- Google Maps for location display
- FormSubmit for form processing
While we select third-party services that prioritize accessibility, we cannot guarantee that all third-party content is fully accessible. We work with our partners to encourage accessible design and will address any issues reported by users.
Feedback and Assistance
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
We try to respond to accessibility feedback within 5 business days and propose a solution within 10 business days.
Alternative Access Methods
If you are unable to access any part of our website, we are happy to provide alternative methods of access to our services:
Ongoing Efforts
We are committed to ongoing accessibility improvements:
- Regular accessibility audits and testing
- Training for content creators and developers
- Monitoring and addressing user feedback
- Staying current with accessibility standards and best practices
- Incorporating accessibility into our development process
Standards and Guidelines
This website aims to conform to the following standards:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Section 508 of the Rehabilitation Act
- Americans with Disabilities Act (ADA)
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with the appropriate authorities. In the United States, you may file a complaint with:
- U.S. Department of Justice Civil Rights Division
- Your state's civil rights or human rights agency
Statement Updates
This Accessibility Statement was last updated on January 1, 2026. We review and update this statement periodically to reflect changes in our website and accessibility practices.
Contact
For any questions about this Accessibility Statement or our accessibility practices, please contact: